At Fresh Start Counseling, LLC ("we", "our", or "us"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website and any associated services. 1. Information We Collect a. Information You Provide: - Name, phone number, email, and other personal details when filling out contact forms, scheduling appointments, or requesting services. - Insurance information, therapy preferences, and general health-related disclosures when applicable. b. Automatically Collected Data: - IP address, browser type, device identifiers, and other standard web log data when you visit our site. 2. How We Use Your Information Your information may be used to: - Schedule and manage appointments. - Provide counseling services and client support. - Communicate important updates or respond to inquiries. - Improve our website experience and customer service. - Comply with legal obligations, including HIPAA compliance. We do not sell your information to third parties. 3. Data Protection We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. This includes secure data storage, SSL encryption, and access controls. 4. Your Rights You have the right to: - Access, update, or delete your personal information. - Withdraw consent or opt-out of communications at any time. 5. Third-Party Services We may use trusted third-party tools (e.g., scheduling or analytics platforms) that process your information securely and in accordance with this policy. 6. Cookies and Tracking Our website may use cookies and similar technologies to enhance user experience. You may disable cookies in your browser settings if preferred. 7. Children's Privacy: We do not knowingly collect personal information from minors. 8. Updates to This Policy We may update this Privacy Policy periodically. The revised version will be posted here with a new effective date. Contact Us For questions or concerns about this Privacy Policy or how we handle your information, please contact: Fresh Start Counseling, LLC Email: info@fscnj.com Website: https://www.fscnj.com